There are many ways water can enter your home – sump pump failure, pipe break, overflows, etc. The first thing to consider is a safety evaluation. We look at the source of the water and its traveled path to determine its category and contamination level. We look for any electrical, tripping, or other job-site hazards that contribute to an unsafe work zone. Once deemed safe, we build a scope of work. We layout project goals, timelines, and expectations. We explain the process of restoring a structure, and we make sure everyone is on the same page. As with any restoration project, communication is key!