Water Damage Restoration Services

Serving rochester  and Upstate NY

There are many ways water can enter your home – sump pump failure, pipe break, overflows, etc. The first thing to consider is a safety evaluation. We look at the source of the water and its traveled path to determine its category and contamination level. We look for any electrical, tripping, or other job-site hazards that contribute to an unsafe work zone. Once deemed safe, we build a scope of work. We layout project goals, timelines, and expectations. We explain the process of restoring a structure, and we make sure everyone is on the same page. As with any restoration project, communication is key!

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  • 24/7 Emergency Services

  • Water Damage Restoration

  • Flood Cleanup

  • Basement Flooding

  • Water Extraction

  • Structural Dry-Outs

  • Proper Insurance Documentation

  • Full Demolition Services

  • Bio-Washes

  • Sewage Cleanup

  • Emergency Board-Ups

  • Insurance Consultations

  • Job-Site Cleanup

When Flooding Occurs

It's more important than ever to be with a company that understands the process.

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Phase 1: Mitigate

The first thing is water extraction. If there's standing water, we get it out. We have commercial pumps and extractors to accomplish this. We then evaluate what building materials (drywall, flooring, cabinetry, etc.) we can save and what needs to be demolished. After the demo, we begin the cleaning phase. HEPA Vacs, Plant-Based Chemical Pressure Sprays, Plant-Based Anti-Microbials, Content Cleaning, etc. are all standard tools. Once completed, we can start the drying phase. B.B.R. utilizes commercial-grade meters and drying equipment to find the water and get it out. We use the principals of drying outlined in the IICRC S500 to remove bound water caught in remaining building materials. We'll make sure your structure can be rebuilt with confidence. Through this whole process, we document everything needed for the insurance company to quickly and smoothly process your claim.

Phase 2: Rebuild

Water damage does not always require rebuilding. Sometimes we're able to dry everything in place without the need for any rebuild at all! However, you can rest assured that B.B.R. can handle even the most complicated of rebuilds. Our before/after transformations are magazine-worthy, and pictures and referrals are available upon request!

We Have Happy Customers

"We had a fire in our wood burning stove. I can't stress how devastating the situation was, and how glad we are we hired Blue Bear Restoration, Inc.." Arthur Milton
Buffalo, NY

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